Terms of Service

By using this website or submitting your information through any of our forms, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website or submit your information.

The Energy Insider provides independent electricity plan guidance and personalized plan recommendations for Texas consumers. Our goal is to help you understand your options and make a more informed decision about your electricity service.

To be clear about what we do and don't do:

• The Energy Insider is not a Retail Electric Provider.
• The Energy Insider does not sell electricity.
• Electricity service is provided by third-party Retail Electric Providers.
• You should review a provider's terms, pricing, and Electricity Facts Label (EFL) before enrolling in any plan.

We work to give you helpful, accurate guidance, but please understand:

• Recommendations are based on available information and the details you submit at the time of your review.
• Rates, plan availability, usage, fees, and provider terms can change at any time.
• The Energy Insider does not guarantee savings, rates, or plan performance.

You are responsible for submitting accurate and complete information so we can prepare a useful recommendation. This includes details such as your electricity usage, current provider, current rate, contract end dates, and any uploaded bills. Recommendations are only as accurate as the information provided.

When it comes to acting on a recommendation:

• Recommendations are informational and based on the details available at the time of your review.
• You are responsible for deciding whether to enroll in any recommended plan.
• Any enrollment is completed through the Retail Electric Provider or the enrollment process made available to you.

Our website may link to third-party websites for your convenience. The Energy Insider is not responsible for the content, pricing, terms, or privacy practices of those websites. We encourage you to review the terms and policies of any site you visit.

The content on this website is provided for informational purposes only. We may update, change, or remove content at any time without notice to keep the information current and accurate.

To the fullest extent permitted by law, The Energy Insider is not liable for any losses or damages related to your use of the website, your plan decisions, the actions of electricity providers, service interruptions, rate changes, or inaccurate information submitted by users. You use the website and any recommendations at your own discretion.

Your privacy matters to us. To understand how we collect, use, and protect your information, please review our Privacy Policy.

We may update these Terms of Service from time to time. When we do, we'll revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed.

If you have questions about these Terms of Service, please reach out to us at hello@yourenergyinsider.com.