Privacy Policy

When you use our website or request a plan review, we may collect:

• Name
• Email address
• Phone number
• Service address
• Current electricity provider information
• Current electricity rate information
• Contract expiration dates
• Utility bill uploads
• Electricity usage information
• Information voluntarily submitted through forms

We use the information you provide to:

• Evaluate electricity plans
• Provide personalized electricity recommendations
• Create plan comparison proposals
• Communicate regarding recommendations
• Follow up regarding enrollment status
• Improve our services and website experience
• Respond to customer inquiries

When you share a utility bill, electricity usage data, or related account information, we use it solely to analyze your electricity options and prepare a recommendation tailored to your home. This information is not used for any unrelated purpose, and it is never sold.

We take sharing seriously and keep it limited:

• The Energy Insider does not sell personal information.
• Information may be shared with electricity providers only when you request it or when it is necessary to facilitate your enrollment.
• Service providers we rely on to operate the website may have access to information as required to perform their services on our behalf.

We use reasonable administrative, technical, and organizational measures to protect the information you submit. While we work to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

To understand how our website is used and to improve your experience, our site may use:

• Cookies
• Google Analytics
• Similar website analytics tools

Our website may link to external websites for your convenience. Those websites maintain their own privacy policies and practices, and we are not responsible for their content or how they handle your information. We encourage you to review the privacy policy of any site you visit.

You may contact The Energy Insider at any time to:

• Request access to your information
• Correct your information
• Request deletion of your information where applicable

If you have questions about this Privacy Policy or your information, please reach out to us at hello@yourenergyinsider.com.

We may update this Privacy Policy from time to time. When we do, we'll revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.